Support
We reply to every message within one working day.
The fastest way to reach us is email. Please include the track filename and analysis timestamp when asking about a specific report so we can match it quickly.
Send us a message
Company
Brickyard Studios Ltd
Registered in England & Wales
99 Pear Tree Close, Lindford, Bordon, England, GU35 0SR
Monday – Friday · 09:00 – 18:00 GMT
Common topics
- Product questions
How analysis works, which depth to pick, tips for clean uploads.
- Billing & invoicing
Receipts, plan changes, credit top-ups, invoice contact.
- Account & access
Sign-in issues, team seat management, multi-factor authentication.